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In an industry that is most often disconnected to customer needs, disjointed in its execution and under educated about the products and services they offer, Hardwood-Headquarters promises to provide the most convenient, informative and fluid shopping experience for customers seeking quality hardwood, laminate, bamboo and luxury vinyl plank floors with professional installation.
With so many consumers dissatisfied with current market options, Hardwood-Headquarters has the ability and over 20 years experience to provide the most positive in home shopping platform available.Currently, in selecting a new floor the average homeowner has several trips to the retailer, time set aside waiting for a measure company/person to come to their home, back to the store to purchase/finalize the order, and then a whole new set of people (subcontractors) for installation. It is a disjointed process with too many faces and people that often leads to the “blame game” when things inevitably don’t go right.
Additionally, as a consequence of improperly trained sales associates with poor product and installation knowledge customers are often sold on look and price versus practicality and function.
Utilizing the most well trained sales team HHQ will be able to perfectly fit customers with products meeting functionality, quality, and budget. All of this can be done in the comfort and convenience of their home offering the best colors, styles, and products at an affordable price. Finally, the process will be completed at the highest standards of installation- professionally, carefully, and timely by our dedicated team of in house installers. This is our promise and guarantee to all of our customers!
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